SOP Guide for Pharma

SOP for Evaluating Training Effectiveness for EHS Programs

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SOP for Evaluating Training Effectiveness for EHS Programs

Standard Operating Procedure for Evaluating Training Effectiveness for Environmental, Health, and Safety (EHS) Programs

1) Purpose

The purpose of this SOP is to provide a systematic approach for evaluating the effectiveness of Environmental, Health, and Safety (EHS) training programs to ensure they meet organizational objectives, improve workplace safety, and enhance compliance.

2) Scope

This SOP applies to all EHS training programs conducted for employees, contractors, and personnel within the organization.

3) Responsibilities

  • EHS Manager: Oversee the evaluation process and ensure the results are used to improve training programs.
  • Training Coordinator: Administer assessments, collect feedback, and analyze training effectiveness data.
  • Supervisors: Observe employee performance post-training and provide feedback on its impact.
  • Employees: Actively participate in training assessments and provide honest feedback.

4) Procedure

4.1 Setting Evaluation Criteria

  1. Define Training Objectives:
    • Clearly outline the desired outcomes of the training, such as knowledge improvement, behavior change, or compliance enhancement.

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  2. Identify Metrics:
    • Determine measurable indicators of effectiveness, such as test scores, incident reduction, and employee feedback.
  3. Develop Evaluation Tools:
    • Create tools such as pre- and post-training assessments, observation checklists, and feedback forms.
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4.2 Conducting Training Assessments

  1. Administer Pre-Training Assessments:
    • Evaluate participants’ baseline knowledge or skills to establish a benchmark for measuring improvement.

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  2. Deliver Post-Training Assessments:
    • Test participants after training to measure knowledge retention
and understanding of key concepts.
  • Observe On-the-Job Performance:
    • Supervisors or EHS personnel should monitor employee behavior and performance to assess the practical application of training.

    • 4.3 Collecting Feedback

    1. Distribute Feedback Forms:
      • Provide participants with forms to evaluate training content, delivery, and relevance (Annexure 1).

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    2. Conduct Interviews or Focus Groups:
      • Engage small groups or individuals to gain deeper insights into the training’s strengths and areas for improvement.
    3. Gather Supervisor Input:
      • Ask supervisors to provide feedback on observed changes in employee behavior or performance post-training.

    4.4 Analyzing Training Effectiveness

    1. Compare Assessment Results:
      • Analyze pre- and post-training assessment scores to determine knowledge or skill improvement.

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    2. Evaluate Behavioral Changes:
      • Review observations and incident records to identify whether training has influenced safer practices or compliance.
    3. Review Feedback:
      • Summarize feedback from employees and supervisors to identify common themes or suggestions for improvement.
    4. Prepare a Training Effectiveness Report:
      • Document findings, including strengths, weaknesses, and recommendations for future training (Annexure 2).

    4.5 Implementing Improvements

    1. Revise Training Materials:
      • Update content to address identified gaps or incorporate suggestions from feedback.

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    2. Enhance Delivery Methods:
      • Incorporate new teaching techniques or tools to improve engagement and learning outcomes.
    3. Monitor Long-Term Impact:
      • Track performance and safety metrics over time to evaluate the lasting impact of training programs.

    5) Abbreviations, if any

    • EHS: Environmental, Health, and Safety

    6) Documents, if any

    • Training Feedback Form
    • Training Effectiveness Report
    • Observation Checklists

    7) Reference, if any

    • ISO 45001 Occupational Health and Safety Standards
    • Internal Training Policies
    • Regulatory Requirements for Workplace Safety

    8) SOP Version

    Version: 1.0

    Annexure

    Template 1: Training Feedback Form
    Question Response
    Was the training content relevant?
    How effective was the trainer’s delivery?
    Suggestions for improvement:

    Template 2: Training Effectiveness Report
    Metric Result Remarks
    Average Pre-Training Score 70% Baseline Knowledge
    Average Post-Training Score 90% Significant Improvement
    Employee Feedback Score 4.5/5 Positive Response
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