SOP for Handling Raw Materials Arriving in Damaged Packaging – V 2.0
Standard Operating Procedure for Handling Raw Materials Arriving in Damaged Packaging
Department |
Warehouse / Quality Assurance / Quality Control / Procurement |
SOP No. |
SOP/RM/053/2025 |
Supersedes |
SOP/RM/053/2022 |
Page No. |
Page 1 of 15 |
Issue Date |
01/02/2025 |
Effective Date |
05/02/2025 |
Review Date |
01/02/2026 |
1. Purpose
This Standard Operating Procedure (SOP) outlines the steps for handling raw materials that arrive at the facility with damaged packaging. It ensures proper identification, documentation, segregation, and assessment to prevent contamination, maintain material integrity, and ensure compliance with Good Manufacturing Practices (GMP).
2. Scope
This SOP applies to all raw materials received at the facility, including Active Pharmaceutical Ingredients (APIs), excipients, solvents, and packaging materials, that arrive with any form of visible packaging damage. It covers inspection, documentation, quarantine, and corrective actions.
3. Responsibilities
- Warehouse Personnel: Inspect raw materials for damage upon arrival, document findings, and segregate damaged materials.
- Quality Assurance (QA): Review damage reports, determine material disposition, and ensure compliance with GMP standards.
- Quality Control (QC): Conduct additional testing if required to assess material integrity.
- Procurement Department: Coordinate with suppliers to resolve issues related to damaged materials.
4. Accountability
The Warehouse Manager is responsible for ensuring the
proper inspection and segregation of materials with damaged packaging. The QA Manager holds authority for final disposition decisions, while the Procurement Manager ensures timely resolution with suppliers. The QC Manager evaluates any potential quality impact.
5. Procedure
5.1 Inspection at Receiving
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Visual Inspection:
- Upon delivery, Warehouse personnel inspect all raw material packages for signs of damage, such as:
- Tears, punctures, or holes in the packaging.
- Broken seals or tampering evidence.
- Water damage, stains, or moisture exposure.
- Document findings in the Packaging Damage Log (Annexure-1).
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Initial Assessment:
- If damage is detected, the material must be immediately segregated from undamaged goods and labeled as “DAMAGED – UNDER REVIEW.”
- Notify QA and Procurement for further evaluation.
5.2 Documentation and Reporting
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Damage Report:
- Complete the Packaging Damage Report (Annexure-2), including:
- Type and extent of damage.
- Photos of the damaged packaging (if applicable).
- Batch number and supplier details.
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Notification:
- Warehouse sends the Packaging Damage Report to QA and Procurement for review.
5.3 QA Assessment and Material Disposition
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Material Integrity Evaluation:
- QA assesses whether the packaging damage has potentially compromised the raw material.
- QA may request QC to perform additional testing to confirm material integrity.
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Disposition Decision:
- Materials are categorized as:
- Approved: If the material is unaffected by the packaging damage and passes all quality checks.
- Rework/Relabel: If the material is suitable for use after re-packaging or re-labeling.
- Rejected: If the material integrity is compromised.
- Document the decision in the Material Disposition Log (Annexure-3).
5.4 Supplier Coordination
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Supplier Notification:
- Procurement contacts the supplier with the Packaging Damage Report and photos.
- Request corrective actions, such as material replacement or packaging improvements.
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Corrective Actions Documentation:
- Document the supplier’s corrective actions in the Corrective Action Log (Annexure-4).
5.5 Handling of Rejected Materials
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Segregation and Labeling:
- Rejected materials are clearly labeled and moved to the rejection area.
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Disposal or Return:
- Rejected materials may be returned to the supplier or disposed of according to the Disposal SOP.
- Document all actions in the Rejected Material Log (Annexure-5).
6. Abbreviations
- SOP: Standard Operating Procedure
- GMP: Good Manufacturing Practice
- API: Active Pharmaceutical Ingredient
- QA: Quality Assurance
- QC: Quality Control
7. Documents
- Packaging Damage Log (Annexure-1)
- Packaging Damage Report (Annexure-2)
- Material Disposition Log (Annexure-3)
- Corrective Action Log (Annexure-4)
- Rejected Material Log (Annexure-5)
8. References
- 21 CFR Part 211 – Current Good Manufacturing Practice for Finished Pharmaceuticals
- ICH Q7 – Good Manufacturing Practice for Active Pharmaceutical Ingredients
- EU Guidelines on Good Distribution Practices (GDP)
9. SOP Version
Version: 2.0
10. Approval Section
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Prepared By |
Checked By |
Approved By |
Signature |
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11. Annexures
Annexure-1: Packaging Damage Log
Date |
Material Name |
Batch Number |
Type of Damage |
Reported By |
Remarks |
01/02/2025 |
API-X |
X-2025-001 |
Punctured Packaging |
John Doe |
Segregated for QA Review |
02/02/2025 |
Excipient-Y |
Y-2025-002 |
Broken Seal |
Jane Smith |
Quarantined for Further Testing |
Annexure-2: Packaging Damage Report
Date |
Material Name |
Batch Number |
Type of Damage |
Photos Attached |
Reported By |
01/02/2025 |
API-X |
X-2025-001 |
Punctured Packaging |
Yes |
John Doe |
Annexure-3: Material Disposition Log
Date |
Material Name |
Batch Number |
Disposition |
Approved By |
Remarks |
03/02/2025 |
API-X |
X-2025-001 |
Rejected |
QA Manager |
Puncture May Have Compromised Material Integrity |
Annexure-4: Corrective Action Log
Date |
Supplier Name |
Material Name |
Batch Number |
Corrective Action Taken |
Follow-Up Required |
03/02/2025 |
PharmaSuppliers Ltd. |
API-X |
X-2025-001 |
Material Replaced, Packaging Reinforced |
Yes |
Annexure-5: Rejected Material Log
Date |
Material Name |
Batch Number |
Reason for Rejection |
Disposition Method |
Handled By |
04/02/2025 |
API-X |
X-2025-001 |
Punctured Packaging |
Returned to Supplier |
John Doe |
Revision History:
Revision Date |
Revision No. |
Revision Details |
Reason for Revision |
Approved By |
01/01/2024 |
1.0 |
Initial Version |
New SOP |
QA Head |
01/02/2025 |
2.0 |
Added Corrective Action and Rejected Material Handling Procedures |
Standardization |
QA Head |